Shipping policy
Welcome to Xurelock! We are committed to delivering your orders efficiently and promptly. Here's everything you need to know about our shipping policy:
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Shipping Carrier: We use Evri, a trusted and reliable courier, for all shipments.
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Order Processing Time: All orders are processed and dispatched within 24 hours of being placed. Orders placed on weekends or public holidays will be processed on the next business day.
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Delivery Timeframes: Once dispatched, the delivery time will depend on Evri's service. Please refer to their website for estimated delivery times to your location.
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Shipping Costs: Shipping costs vary depending on the size and weight of your order and will be calculated at checkout.
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Tracking Your Order: After your order is dispatched, you will receive a tracking number via email. Use this number on Evri's tracking website to track your shipment.
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Shipping Areas: Currently, we ship only within the UK. Please ensure your delivery address is correct when ordering to avoid delays.
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Issues with Delivery: If you experience any problems with your delivery, please contact us at and We'll work with you and Evri to resolve the issue as quickly as possible.
Thank you for shopping with us, and we look forward to serving you!